Privacy Policy

At Wellness Mentor Heal ("we", "us", "our"), your privacy is treated with the same care as your health. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or our services, you agree to the practices described here.

In this policy

Introduction Information We Collect How We Use It Health Information Sharing Cookies Security Your Rights Children's Privacy Changes Contact

Introduction

This policy applies to information collected through the wellnessmentorheal.com website, our newsletter, and our in-person or virtual services. We have written it in plain language because we believe you should be able to read it once and understand it.

Information We Collect

We collect only what we need to provide good care and a good experience:

Contact details — name, email address, and phone number when you book, subscribe, or reach out to us
Health-related information — what you choose to share with us about your health, goals, and history during consultations
Communication records — messages, emails, and the context of your requests so we can follow up appropriately
Website usage data — general, aggregated information about how visitors use the site (such as pages visited and device type)

How We Use Your Information

To schedule and deliver appointments and consultations
To build and follow up on personalized care plans
To reply to your messages and answer your questions
To send the newsletter, only if and while you have chosen to subscribe
To comply with legal, billing, and professional record-keeping obligations
To improve our website, services, and the advice we share

Health Information & Confidentiality

Health information is the most sensitive thing we hold, and we treat it that way. It is accessible only to the members of our team involved in your care, is stored securely, and is never used for anything beyond your care and the lawful obligations mentioned in this policy. We do not sell health information, and we do not share it for marketing purposes.

We share information only when it is necessary and appropriate — for example:

With healthcare providers or laboratories you authorize us to involve in your care
With billing and scheduling systems needed to run our practice
With insurers or third parties when required by your plan or by law
With authorities when legally required to do so

In all cases, we share the minimum necessary information.

Cookies & Similar Technologies

Our website uses a limited set of cookies and similar technologies to remember your preferences, understand how the site is used in aggregate, and keep the site working smoothly. You can control or delete cookies through your browser settings at any time; the site will continue to work with them disabled.

Data Security

We use administrative, technical, and physical safeguards designed to protect your information — including encryption in transit, restricted access, and secure storage. No method of transmission over the internet is completely secure, but we work continuously to protect your information to the highest practical standard.

Your Rights & Choices

Access — you may request a summary of the information we hold about you
Correction — if anything is inaccurate, tell us and we will correct it
Deletion — subject to our professional record-keeping obligations, you may ask us to delete personal information we no longer need
Newsletter — you may unsubscribe from our newsletter at any time using the unsubscribe page or the link in any email
Consent — where consent is required, you may withdraw it at any time

Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will remove it.

Changes to This Policy

We may update this policy from time to time as our services or the law change. When we do, we will post the updated version on this page with an indication of when it was last reviewed.

Contact Us

Questions about your privacy or this policy are always welcome. Reach us at:

Email: contact@wellnessmentorheal.com
Phone: +1 916-632-9811